Strand 02 — Applications
Bookings, quotes, client portals, site tracking: tools your teams and your customers use on their own — and that give you your evenings back. Yours does not exist yet? That is exactly our job.
A bespoke application is not reserved for big organisations. It is simply a tool designed around the way you work, instead of forcing you to work like off-the-shelf software. It contains only what you use, it speaks your vocabulary, and it does not get more expensive every time you hire someone.
Concretely: if the task that steals your evenings repeats, can be described and can be measured, it can be automated. Booking, costing, invoicing, chasing, tracking, scheduling, selling, training. Here is what we can build for you — and this list is only a starting point.
15 families — browse the list, the detail appears beside it.tap a line, the detail unfolds below.
Sell and get paid — 01 / 15
Your customers pick a service, see the slots that are genuinely free and book themselves, at any hour. The app syncs with your calendar, sends the confirmation and then a reminder the day before by email or SMS. No-shows collapse, and you no longer spend your evenings calling people back.
Everything that happens between the intent to buy and the money in the account — without putting you in the middle.
Sell and get paid — 02 / 15
The customer fills in a form that calculates the price by your rules — areas, options, distance, quantities — and receives a clean quote in your branding, signable online. Once signed, the invoice sends itself, and so does the reminder if the due date passes. You stop copying the same figures into three different documents.
Everything that happens between the intent to buy and the money in the account — without putting you in the middle.
Sell and get paid — 03 / 15
Your customers order in the evening and collect the next morning. Catalogue with real availability, collection slots, payment in advance or on site, preparation ticket for the kitchen or workshop. Ideal for bakeries, caterers, butchers, florists and local shops.
Everything that happens between the intent to buy and the money in the account — without putting you in the middle.
Sell and get paid — 04 / 15
A loyalty card that does not get lost at the bottom of a bag: points added automatically, configurable rewards, birthday offer, re-engagement of customers not seen for three months. Your regulars come back more often, and you finally know which ones really keep the place running.
Everything that happens between the intent to buy and the money in the account — without putting you in the middle.
Follow your customers — 05 / 15
A private area where each of your clients finds their quotes, invoices, documents, site photos and case progress. They log in, they find it, they do not write to you. For you it is an inbox that deflates; for them it is the feeling of being looked after by someone serious.
One place where the relationship lives: what was said, what is owed, and what they expect from you.
Follow your customers — 06 / 15
A client book that thinks for you, without the weight of software designed for teams of three hundred. Records, history of exchanges, next action to take, open opportunities, scheduled follow-ups. What you track today in a notebook and two Excel files, gathered in one place.
One place where the relationship lives: what was said, what is owed, and what they expect from you.
Follow your customers — 07 / 15
Association, club, federation, network of freelancers: directory, membership fees, event registrations, members-only documents, targeted communications. Membership renewal reminds itself, and you finally know who is up to date without opening a spreadsheet.
One place where the relationship lives: what was said, what is owed, and what they expect from you.
Follow your customers — 08 / 15
Already teaching, in a room or over video? We build the space that sells and delivers your modules: videos, documents, quizzes, progress, completion certificate, online payment and automatic access. Your know-how keeps earning when you are not in the room.
One place where the relationship lives: what was said, what is owed, and what they expect from you.
Steer the business — 09 / 15
Knowing what is left, where, and when to reorder. Ins, outs, stocktakes, alert thresholds, barcode labels if you need them, multiple depots if you work across sites. Stock can be linked to your online shop to avoid selling what you no longer have.
Seeing what is happening while it happens, rather than discovering it at the end of the month.
Steer the business — 10 / 15
Your teams clock in, fill in a report, take photos, get the customer to sign on the phone — even with no signal, syncing happens on return. You see live where each site stands, what has been used and what is left to invoice.
Seeing what is happening while it happens, rather than discovering it at the end of the month.
Steer the business — 11 / 15
Your real figures, readable in ten seconds: this month's revenue, quotes pending, conversion rate, customers to chase, margin by type of service. Not a wall of decorative charts — the three or four indicators that actually change your decisions, updated on their own.
Seeing what is happening while it happens, rather than discovering it at the end of the month.
Steer the business — 12 / 15
Sometimes the missing tool is not for customers at all: team scheduling, leave, expense claims, opening and closing checklists, procedures, loaned equipment. We replace the pile of sheets and the WhatsApp group with a tool the new hire understands on day one.
Seeing what is happening while it happens, rather than discovering it at the end of the month.
Connect and automate — 13 / 15
Peppol e-invoicing, accounting software, payment terminal, Google Calendar, mailbox, till, online shop: when a bridge exists, we use it rather than making you retype everything. The aim is never to add one more piece of software, but to make the ones you already have talk to each other.
Making the tools you already have talk to each other, and handing to software what never deserved your attention.
Connect and automate — 14 / 15
Confirmation, appointment reminder, follow-up on an unanswered quote, a Google review request after a job well done, birthday message, alert when stock drops below the threshold. You write the message once; it goes out at the right moment, on its own, forever.
Making the tools you already have talk to each other, and handing to software what never deserved your attention.
Connect and automate — 15 / 15
An icon on the home screen, full-screen opening, notifications, working even on a weak connection — without going through the App Store or Play Store when it is not necessary. One base for computer, tablet and phone: cheaper to build, cheaper to keep alive.
Making the tools you already have talk to each other, and handing to software what never deserved your attention.
This list describes what we have already built, not what we can build. Bespoke starts exactly there: you describe the task that steals your evenings, we look together at whether an existing tool would do — in which case we say so plainly — and if not, we design it. No hundred-page specification is required to have that conversation.
The scope of each phase is written before we start, and costed line by line: you know what you are funding and when you receive it. You test a clickable prototype before a line of final code is written, and nothing goes into production without your approval.
We deliver early and adjust with you, rather than disappearing for six months and coming back with a tool that no longer fits. A single point of contact, from kick-off to going live.
We observe your real working day: where the hours go, which task repeats, what can be measured. We tell you plainly if an off-the-shelf tool would do — it happens, and it is an honest answer.
You test the tool with your fingers before a line of final code is written. The people who will use it every day try it too, and say what jars — that is where it gets fixed.
Booking first, the rest afterwards: each phase is usable in production as soon as it ships. You collect the value without waiting for the end of the project.
We look at real usage: what gets opened every day, what nobody opens. We add what is missing, remove what clutters, and the code stays documented so it lasts.
Salons, practices, craftspeople, restaurateurs in Walloon Brabant: your days look alike — customers to serve, a phone that rings, admin in the evening. Our online booking, quoting and client-tracking applications are built for teams of 1 to 20 people, not for multinationals.
We start with the most useful version — the one that saves you hours in the first month — then extend at the pace of what it earns you. You are funding a tool that runs, not a hundred-page specification. And we tell you plainly when off-the-shelf software would do: it happens, and it is an honest answer.
Because standard software forces you to work its way. Bespoke does the opposite: it follows how you work, contains only what you use, and has no per-user subscription that climbs every time you hire. When an off-the-shelf solution covers your need well, we point you to it — bespoke is justified when your trade has a particularity nobody handles properly.
Structured electronic invoicing is becoming the norm between businesses in Belgium. We connect your invoicing to the Peppol network and keep the use simple: you invoice as before, compliance follows behind. If you already have accounting software, we connect it rather than replace it.
A few weeks for a first genuinely useful scope, depending on how complex your trade is. We prefer to deliver early and adjust with you rather than disappear for six months and come back with a tool that no longer fits. You test a clickable prototype before a line of final code is written.
The application is built to evolve: documented code, modules that can be added, scope that extends without rebuilding everything. We add a function when your business calls for it, costed in advance like the rest — not tucked into an invoice. And a function nobody uses any more, we remove.
Yes, on European infrastructure, with encrypted backups and restricted access. The data is yours and exportable at any time in a readable format. We apply the GDPR seriously: defined retention period, right to erasure, processing register if your activity requires one.
Accounting, calendar, till, online shop, payment terminal: when a bridge exists, we use it. The aim is to remove double entry, not to add one more piece of software. When no clean bridge exists, we say so before starting rather than cobbling together something fragile.
That is success criterion number one, so it is a topic from day one. We design with the people who will actually use it, not just with the boss; we train on site; and we remove without regret any function nobody opens. A tool the team works around is a failed tool, even if it is technically perfect.
Which task comes back week after week at your place? Tick what comes closest, tell us the rest in three lines — we reply within 24 working hours and say plainly whether a bespoke application is worth it, or whether an existing tool would do.
Independent digital studio in Walloon Brabant. We make small businesses impossible to ignore.
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